5th Anniversary Offer: Frequently Asked Questions
1. What is the 5th anniversary offer ("Offer")?
(a) Place an order for a minimum of Rs.1000 and pay through credit card, debit card, net banking, UPI, EMI or Amazon Pay balance, and get Rs 250 cashback as Amazon Pay balance.
(b) The Offer is available from 6th June, 2018 00:00:01am to 6th June, 2018 23:59:00pm only ("Offer Period").
(c) The Offer is only applicable if you place a single order for Rs.1000 or more (excluding delivery fees, gift wrapping fees) on Amazon.in, Amazon Now (Site or App) during the Offer Period.
(d) Any cancelled order(s) or part cancellations that reduce order value below Rs.1000 will not be eligible for cashback.
(e) The offer can be availed only once per customer during the offer period.
(f) The applicable cashback amount will be credited as Amazon Pay balance within 3 days of shipping. Cashback will be credited in parts as and when the products are shipped.
2. How can I avail this offer?
Shop using credit card, debit card, net banking, UPI, EMI or Amazon Pay balance for Rs.1000 or more (amount excluding delivery fee, gift wrapping fee) while making a purchase on Amazon.in/Amazon App/Amazon Now app, and get Rs. 250 cashback.
Purchases made with pay on delivery methods will not be eligible for the offer.
In addition, the Amazon account information has to be fully updated with your name, email and phone number for you to be eligible for the cashback.
3. When will I get the cash back?
The applicable cashback amount will be credited as Amazon Pay balance within 3 days of shipping. Cashback will be credited in parts as and when the products are shipped. For orders with Exchange or No Cost EMI or Bank Discount – the cashback will be added to Amazon Pay balance in 20 days post shipment of the product provided the item is not canceled, rejected or returned.
4. What is the minimum transaction size for the cashback for the duration of the event?
The minimum transaction amount to avail cash back is Rs.1000 in a single order (amount excluding delivery fee, gift-wrapping fees) on Amazon.in, using credit card, debit card, net banking, UPI, EMI or Amazon Pay balance to make the purchase.
5. What is the maximum cash back that I can avail?
The maximum cash back per customer is Rs.250 across Site and App during the Offer Period.
6. What if my order has multiple items?
The applicable cashback amount will be credited as Amazon Pay balance within 3 days of shipping. If the order has multiple items, then cashback will be credited in parts as and when the products are shipped.
7. What if I cancel my order?
Any cancelled order(s) will not be eligible for cash back and the refund amount of cancelled / returned orders will be adjusted (net off) for the cashback amount, from the purchase amount for the Offer.
8. Is the Offer applicable on purchase of all products?
The offer is not applicable on the following list of products:
a) Gift Card(s) (Amazon branded and Non-Amazon branded)
b) Bank cards (such as RBL and ticket compliments GCs)
c) Prepaid mobile recharges and DTH Recharges
d) Kindle e-books and Kindle Unlimited Subscription Program
e) Amazon Pay balance Loads
f) Samsung feature phones
g) Transactions on Amazon pay partner sites & apps